Banking has always been data-rich, with tera bytes of data about customer information, transactions, product information and demographics. However, many institutions are struggling to make meaningful value of the data that is available with them.
NTWIST platform helps to embrace AI technologies to reduce cost, improve productivity and enhance revenue opportunities.
Key solutions that NTWIST team currently working are
- Evaluate customer credit risk more accurately, with faster and less biased underwriting decisions
- Radical personalisation of individual consumers based on multi-modal data (mobile, social media, location, etc.)
- Identify fraudulent activity using customer transactions and other relevant data.
- Route call-center cases based on multi-modal data (e.g., customer preferences, audio data) to increase customer satisfaction and reduce handling costs